Syrena Cruise

  • Launched In: 2013
  • Number of Cabin: 34
  • Cruise Type: Deluxe
  • Destination: Halong Bay - Sung Sot Cave - Titop Island
  • Operated By: Syrena Cruise
from$130/per person

Overview

Ha Long Bay (Descending Dragon Bay) is a UNESCO World Heritage site and one of Vietnam’s most popular places to visit. Ha Long Bay covers an area of 1,500 km2, including 1,960 limestone islets and karsts which rise majestically out of the emerald blue waters of the Gulf of Tonkin.

Built in accordance with traditional Vietnamese style and modern luxury, Syrena Cruises have maintained the high standards of luxury cruising in Halong Bay. The Syrena Cruises fleet of 2 ships offers a total of 34 luxury cabins & suites accommodating a total of 68 passengers for Halong Bay cruises or hosted events (weddings, corporate retreats, incentives, meetings, conferences, etc.).

You are about to experience an incredible journey with our Syrena Cruises. Make your reservation now and enjoy a wonderful trip with us today!

 

Payment Terms:
Payments can be made by bank transfer or credit card
Please note that credit card details are required to guarantee your booking. The Syrena Cruises will charge your credit card at the time of booking.
Cancellation
Cancellations only become effective once The Syrena Cruises sales office receives notification of cancellation in writing. Should you be forced to cancel your cruise booking, the following terms will apply:

 

Cancellation conditions Less than 5 cabins 5 to 10 cabins
On confirmation 0% 0%
16 – 30 days prior to your cruise 30 % of each cancelled cabin 50% of each cancelled cabin
07 – 15 days prior to your cruise 50% of total charge 70% of total charge
< 07 days prior to your cruise 100% of total charge 100% of total charge

 

Refunds
No refunds will be made for unused services or no-shows.
Please allow up to 15 days for any refund to appear in your account.Currency
All cruises, visa, land tours and hotel prices and charges are quoted in USD unless otherwise indicated.
 
Insurance
On board insurance covers basic accidents on the vessel only, as required by Vietnamese law.
We strongly recommend all passengers purchase their own appropriate insurance before departing for Vietnam and before your trip on The Syrena Cruises.
Other Conditions

The maximum occupancy for any one cabin or suite is two (2) Adults and one (1) Child under 12 years of age. Additional charges may apply for occupancy by more than two (2) guests per room or suite.

The Syrena Cruises may allow children to stay in the same cabin/suite with parents either with or without an extra mattress. Our policy is not to charge for children under two (2) years of age. Children aged from three to eleven (3 – 11) sharing a cabin/suite with two adults on an extra mattress will be charged extra, and limited to one additional child per cabin/suite only. Two children under 12 years old and sharing a private cabin/suite are charged at 75% of the adult rate. Children 12 years old and over will be charged at the adult rate.

Confirmed arrival and departure dates, number of cabins and passengers, passenger’s names, passport and visa numbers, cabin category (SGL/DBL/TWIN), special requirements (e.g. gifts, dietary requirements, etc.) must be provided by passengers not less than seven (7) days prior to check-in.

The Syrena Cruises Limitations of liability – The Syrena Cruises shall be liable only for its own negligence. The Syrena Cruises shall not be liable under any circumstance for any force majeure such as acts of war, civil commotion, riots, strike, acts of terrorism or acts of sovereign states or governments or any cause beyond the control of The Syrena Cruises, regardless whether it is on the vessel or off the vessel. The Syrena Cruises does not provide insurance for personal injury, luggage loss or medical evacuation.

– The responsibility of The Syrena Cruises for damage to or loss of the Passenger’s luggage, belongings or property, including, without limitation, clothing worn by the Passenger, even if temporarily in the custody of The Syrena Cruises, is limited to the maximum sum of of US$ 300 per person. Under no circumstances will The Syrena Cruises be responsible for loss or damage to valuables if not placed in security boxes at the reception desk.

– The Syrena Cruises shall not, under any circumstances, be liable to the passenger for damages for emotional distress, mental anguish or psychological injury of any kind, when such damages were neither the result of a physical injury to the passenger, the result of the passenger having been at actual risk of a physical injury, nor intentionally inflicted by The Syrena Cruises.

In case of any dispute between a passenger and The Syrena Cruises or a third party, the laws of Vietnam shall apply.

Itinerary

Day 1:
12:30      Receptionists welcome guests at the International Tuan Chau harbour.

12:45      Captain welcomes guests to Syrena cruises by tender. Check in cruise, whilst enjoy a welcome drink, safety briefing and check in cabin.

13:00      Leaving International Tuan Chau harbour, discover the Halong Bay – natural wonders of the world. Have lunch with special foods while cruising through famous sights Ba Hang fishing village, Đỉnh Hương island, Chó Đá islet, Gà Chọi islet…

14:30      Cruises stops at Bồ Nâu cave, the core area of the world natural heritage. Transfer by tender to Surprise cave – one of the most beautiful caves in Halong Bay.

15:45      Leaving Surprise cave, transfer by tender to the Titov island was named by Uncle Ho, after Gherman Stepanovich Titov – the Soviet astronaut who visited in 1962 Enjoy swimming, relaxing on the beach or climb the steps of the Rock to the top of the island. On the top of the mountain, you can see corner of magical Halong Bay

16:45      Back to the cruise. Relax and enjoy sunset on the sun deck. Go to the overnight place.

18:00 – 19:00       HAPPY HOUR – Buy 1 drink get 1 free (wine excluded).

18:30      Enjoy Vietnamese cooking demonstration.

19:00      Acquaint yourseft with the set menu dinner.

20:30      Evening activities include: film entertainment (in the dining room); squid fishing; massage (contact with cruise manager for service price)…

Day 2:

06:00      Morning call (if you request).

06:30      Enjoy Tai Chi instructions on the sundeck in 30 minutes whilst cruising to Luồn cave.

07:00      Enjoy light breakfast in the restaurant (coffee, tea, fresh milk, water, pastries, bread, egg, fresh fruit, cereals will be served in the dining room).

08:00      After breakfast, take a guided tour to visit Luồn cave – .one of the cave open to the form beautiful about endemic the vegetation of the Halong Bay. Visit Luồn cave by a traditionally woven (bamboo) boat rowed by a local boatman.

08:30      Then come back to Syrena cruise, relax and check out of cabin. Please put your luggage outside the door. Our porters will collect and get them ready on the Pier for you.Finally, the cruise disembarks in International Tuan Chau harbour.

09:15      Enjoy brunch buffet menu served in the dining room. Settle bills in the dining room after brunch (if you have).

10:45      Transfer by tender back to Tuan Chau harbour and disembarkation. Farewell to guests.

* The itinerary can be changed due to the check-in time and the weather conditions.

Day 1:

12:30     Receptionists welcome guests at the International Tuan Chau Harbour.

12:45     Captain welcomes guests to Syrena Cruises by tender. Check in cruise, whilst enjoy a welcome drink, safety briefing and check in cabin.

13:00     Leave International Tuan Chau Harbour, discover the Halong Bay – natural wonders of the world. Have lunch with special foods while cruising through famous sights Ba Hang fishing village, Đỉnh Hương island, Chó Đá islet, Gà Chọi islet…

14:30     Cruises stops at Bồ Nâu cave, the core area of the world natural heritage. Transfer by tender to Sprite cave – one of the most beautiful caves in Halong Bay.

15:45     Leaving Sprite cave, transfer by tender to the Titov island was named by Uncle Ho, after Gherman Stepanovich Titov – the Soviet astronaut who visited in 1962 Enjoy swimming, relaxing on the beach or climb the steps of the Rock to the top of the island. On the top of the mountain, you can see corner of magical Halong Bay

16:45     Back to the cruise. Relax and enjoy sunset on the sun deck. Go to the overnight place.

18:00 – 19:00      Enjoy HAPPY HOUR from 18:00 – 19:00 – Buy 1 drink get 1 free (wine excluded).

18:30     Enjoy Vietnamese cooking demonstration.

19:00     Acquaint yourseft with the set menu dinner.

20:30     Evening activities include: film entertainment (in the dining room); squid fishing; massage (contact with cruise manager for service price)…

Day 2:

06:00     Morning call (if you request).

06:30     Start the day with Tai Chi – physical movements designed for relaxation, balanceand health – on the sundeck.

07:45     Enjoy breakfast served in the dining room (set menu).

08:30     Transferred to the day boat with separate program.

10:05     Visit the Trống cave and  Động Tiên lake.

12:00     Back to the cruise and relax.

12:30     Enjoy lunch.

14:30     Visit the Halong pearl farm and Mê Cung cave.

16:30     Back to the Syrena cruise. Go to the overnight place.

18:00 – 19:00      HAPPY HOUR – Buy 1 drink get 1 free (wine excluded).

18:30     Cooking demonstration.

19:00     Enjoy dinner (set menu).

20:30     Squid fishing on the 1st floor at the entrance of the boat, movie, boards and cards games are available.

Day 3:

06:00     Morning call (if you request).

06:30     Enjoy Tai Chi instructions on the sundeck in 30 minutes whilst cruising to Luồn cave.

07:00     Enjoy light breakfast in the restaurant (coffee, tea, fresh milk, water, pastries, bread, egg, fresh fruit, cereals will be served in the dining room).

08:00     After breakfast, take a guided tour to visit Luồn cave – .one of the cave open to the form beautiful about endemic the vegetation of the Halong Bay. Visit Luồn cave by a traditionally woven (bamboo) boat rowed by a local boatman.

08:30     Then come back to Syrena cruise, relax and check out of cabin. Please put your luggage outside the door. Our porters will collect and get them ready on the Pier for you.Finally, the cruise disembarks in International Tuan Chau harbour.

09:15     Enjoy brunch buffet menu served in the dining room. Settle bills in the dining room after brunch (if you have).

10:45     Transfer by tender back to Tuan Chau harbour and disembarkation. Farewell to guests.

* The itinerary can be changed due to the check-in time and the weather conditions.

08:00      Pick up at your hotel and transfer to Halong Bay.

12:00      Arrive at Syrena pier then embark on Syrena Cruise. Refresh yourself with welcome cocktails.

13:00      Savor a delicious set lunch as Syrena Cruise starts cruising. Along the cruise, you will witness the tranquil beauty and breathtaking scenery from the deck. You also can take beautiful photos of tiny islands dotted with rock arches, sheer cliffs.

15:00      Visit Sung Sot (Surprise) Cave, one of the most beautiful caves in Halong Bay thanks to its exceptional size and shapes which have been created by millions of years of erosion.

16:00      Return to Syrena pier.

17:30      Disembark at Syrena pier and our shuttle bus will transfer you back to Hanoi.

21:00      Arrive in Hanoi.

*The above itineraries are subject to change without notice based on weather conditions*

Cabins & Rates

  • Max person:
    Adult: 2 - Child: 0 - Infant: 0
  • Cabin Size: 15 m2
  • Bed Size: Double, Twin
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Slippers, Bathrobe, Mini bar, Safety box, Hair-dryer, En-suite Bathroom, In-house Telephone, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer
  • Max person:
    Adult: 2 - Child: 0 - Infant: 0
  • Cabin Size: 15 m2
  • Bed Size: Double, Twin
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Slippers, Bathrobe, Mini bar, Safety box, Hair-dryer, En-suite Bathroom, In-house Telephone, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer
  • Max person:
    Adult: 2 - Child: 0 - Infant: 0
  • Cabin Size: 21 m2
  • Bed Size: Double
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Slippers, Bathrobe, Mini bar, Safety box, Hair-dryer, En-suite Bathroom, In-house Telephone, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer

Customer Reviews

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  • Please choose your favourite tour, please fill the require necessary information in the details form, click BOOKING NOW to submit your booking (the final step)
  • Please check your email/phone number carefully before submit the booking so we can easier contact with you to confirm the booking. After your booking you will received an automatic email from us, our sale team will contact you within 24 hours. After the discussion, we will send you your invoice & booking confirmation details so that you can easier control your trip.

  • After receiving your final confirmation for your cruise booking, you should deposit for us the amount base on our request. It will be confirmed in your email. When we receive your deposit, we will go ahead to reserve your cruise trip. If  your chosen cruise almost unavailable/sold out, we will advise you the other option and inform you the new price.
  • Your booking will be just certainly confirmed when we send you the email confirmation with your deposit.
  • In case you no longer want to go ahead with the booking, we will refund fully your transfer(you will paid the fee for transfer).

  • Please deposit 70% of your cruise booking, the rest will pay for us at our main office in Hue City or pay by visa online. Both of link for payments will attached in your email confirmation

Notice: All the fee for your transfer will be paid by you, if you have any other request for payment, please update us, we will consider and update to you.

Depend on your time of cancellation, we charge you the specific fees as follows:

  • If your cancellation more than 15 days prior to the departure date: Free of charge
  • If your cancellation from 15 days to 4 days prior to the departure date: 55% of total booking
  • If your cancellation less than 3 days prior to the departure date: 100% of total booking

If the cancellation is informed by Ha Long Bay Management, depend on the time of the announcement, the cancellation policies will be:

  • Before departure from Ha Noi to Ha Long Bay: 100% refund
  • During the trip (with some serviced used such as transfer, meals…): we just charged the services used, the rest will be refunded, we will inform you the details by email.
  • With any other support, please contact us directly, we are always ready to support you.

  • Free of charge for one child under 5 years travelling with 2 adults, sharing bed. For each cabin just maximum 1 child only.
  • Surcharge 50% of adults rate for the child from 5 to 12 years, sharing bed and limited 1 child per cabin
  • Surcharge 75% of the full cabin for 2 the child below 12 year sharing a private cabin
  • For the child than 12 years will pay the full cabin rate

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