Paloma Cruise

  • Launched In: 2013
  • Number of Cabin: 20
  • Cruise Type: Deluxe
  • Destination: Ha Long Bay-Bai Tu Long
  • Operated By: Paloma Cruise
from$126/per person

Overview

The Paloma is your home while you are cruising in Halong Bay. This Halong Bay best cruise will turn as an unforgettable experience. Enjoy the exquisite luxury and the intimate setting of the ship. Get the best service. .is an amazing. Paloma Cruise way to witness the exceptional and serene natural beauty of Halong Bay.

The hospitable crew on board is ready to welcome you for a memorable stay in one of the well-appointed cabins. Spread over 4 decks, the ship has 20 en-suite fully equipped with luxury furniture, a bar with soft seats and a plasma TV, a gourmet restaurant, an outside dining area, a sundeck and a luxury spa.

Paloma Cruise Ha Long is a wooden junk crewed by a professional, loyal and dedicated team of 20 dynamic, passionate and enthusiastic individuals who are committed to make your stay with us special and unforgettable.

Personal Information

The information you provide is used just by The Paloma team for reservation purposes only. We may use personal information for our own internal statistics, record keeping and to help us review and improve our services. We need this information to ensure the cruise you choose meets your needs.

If your details have changed or if you think we have incorrect information please advise us immediately.

Security of Information

We are committed to ensuring that your information is secure and there are procedures in place to safeguard your personal information in accordance with provisions of Data Protection legislation.

Terms and Conditions

The terms and conditions of your reservation come into effect once your deposit is paid. The contract you enter into will be between yourself and The Paloma cruise. Your reservation is confirmed once your deposit has been received.

Cancellation Charges

1.Cancellation by guests

Any cancellation should be referred to Paloma Cruise sales office in writing by email, following these below terms.

Sharing – from 1 to 5 cabins:

More than 14 days before check-in: No cancellation charges
Less than 14 days before check in: Charge 100% of total rate
No-Show: charges 100% of total rate

Charter/ Sharing from 5 to 10 cabins:

More than 30 days before check-in: No cancellation charge
From 30 days to 15 days before check-in: 25% of total rate
From 14 to 5 days prior to check-in: 50% of total rate
Less than 48 hours prior to check-in: 100% of total rate
No-Show: 100% of total rate

2. Cancellation by Paloma Cruise

We reserve the right to cancel your booking under some unavoidable circumstances like: weather conditions, wars, civil strife, industrial disputes, natural disasters, terrorism, or order from the Local Authority. We have to cancel your trip due to bad weather conditions to guarantee the safety of tourists. Following policies will be applied for bad weather :

  • If the cancellation is informed before guests leave Hanoi to Halong Bay( and guests have not used any service yet): 100% refund.
  • If the cancellation is informed during the trip (guests have already used some services: transfer, lunch, day trip, hotel in Halong…): Only the actual fees of these services will be charged and we will refund whole remained amount.
  • If the cancellation is informed before 8:00 a.m the trip is cut down from 3 days/2 nights to 2 days/1 night.
  • If the cancellation is informed when our guest  already spent 1st night + 2nd day activities on DAY CRUISE (Sunset) until 3:00-5:00pm will be charge 75%  package 3 days 2 nights.

The cancellation is announced ONLY by Quang Ninh Local Port Authority and often in short notice of time. Therefore your understandings in these situations are highly appreciated.

Children Policies

Under 4 years old: Free of charge in a sharing cabin with 2  adults
Over 4 – 11 years old sharing cabin with 2 adults: 75% of adult’s charge

Over 12 years old sharing cabin with parents and will be full charges of adult’s  price

The fine print

The cruise provides shuttle bus services (from Hanoi – Halong – Hanoi) at an extra charge. Please contact the cruise to arrange or ask more info about the pick up service.

Compulsary surcharge for Occasional Events, including Christmas Eve (24th Dec), New Year Eve (31st Dec) and Vietnam Tet Holiday.

A 24-hour advance registration is required with full name, date of birth, nationality, passport number/ ID number, and visa expiry date for all passengers. Upon check-in on board, guests are required to present a valid passport or ID.

Children whose travel documents are attached to the parent’s passport, must be accompanied by said parents.

If you have any dietary requirements (e.g. vegetarian), please inform the cruise at least a week before departure.

Cruise itineraries and schedules are subject to change, depending of the weather and operating conditions.

Itinerary

Day 1 :HANOI – BAI TU LONG BAY – THIEN CANH SON CAVE

7.30-7.45 :  Our bus or private car will pick you up at your hotel in Hanoi Old Quarter

12.30 :  Arrive at Paloma office in Halong City.  Get on boat and check in cabin

13.30 :  Have lunch while cruising to magnificent Bai Tu Long Bay. We start sailing among famous Islets (Indochina studio, Am Islets…) of Bai Tu Long Bay.

15:15 – 15:40 :  Visit and explore the Thien Canh Son Cave and Kayaking.

18:00 : Sunset party

19.00 :   Having dinner and overnight on boat.

Overnight on  Paloma Cruise

Day 2 : CONG DO – VONG VIENG FLOATING VILLAGE – HANOI 

06. 00 :  Starting your day with Tai Chi while complimentary tea & coffee are served.

07.00 : Have breakfast

07:45 – 09.00 :  Exploring Vung Vieng Fishing Village: Discover the daily life of the fisher communities by bamboo boat (one hour). Short visit to  the Pearl Farm to learn how natural  are grown.

10:00 : Check out cabin. Then return to dining room for Vietnamese cooking class.

10:30 : Have lunch.

11: 45 : Arrive at Hon Gai  Harbour. Get on bus back to Hanoi

16: 30 : You will arrive at your hotel. Trip ends

Notes:

  • Cruise itinerary and schedule are subject to change due to weather, tide levels and operating conditions.
  • Meals: Vietnamese set menu. Please advise us of any special food preferences, allergies or dietary requirements before cruise departure date.
  • Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiry date for all passengers
  • We advise you that you should leave your big luggage at your hotel or our office in Hanoi.
  • Bookings on Occasional Events such as Christmas Eve, New Year Eve, Vietnam Tet Holiday are subjected to surcharges based on cruise policy

Chidren Policy

  • The FOC rate for children under 4 years old is applicable for one children sharing a cabin with two adults (No extra mattress), limited to one child per cabin.
  • Children from 5 -11 years old will be charged 50 % of a Adult and shared cabin with parent.
  • Two children below 12 need to stay in a separate cabin will be charge 75% of the adult price.
  • Children over 12 years old will be charged the same as Adults.

Things to bring

  • Passport with valid visa
  • Cash in Vietnamese Dong / USD for personal expenses
  • Sun block or insect repellent, swimming suites
  • Bring something warm to wear  ( From December till March ).

    Inclusion

  • English Speaking Guide on boat.
  • Kayaking
  • Sightseeing fees.
  • All meals on board (2 lunches, 1 dinners, 1 breakfast).
  • Cooking class
  • Bamboo boat trip rowed by local people.
  • Sunset party
  • 2 bottles of mineral water in cabin
  • Daily fresh fruit
  • Service charge, Insurance on board

            Exclusion

  • Compulsary surcharge for Occasional Events: USD 25/adult, USD 15/child. Including Christmas Eve (24th Dec), New Year Eve (31st Dec) and Vietnam Tet Holiday
  • Airfares
  • Visa Arrangements
  • Beverages, Tips, and Personal Expenses
  • All other services not clearly mentioned in Inclusions
  • Round trip shuttle bus transportation

 

Day 1 :HANOI – BAI TU LONG BAY – THIEN CANH SON CAVE 

7.30-7.45 :  Our bus or private car will pick you up at your hotel in Hanoi Old Quarter

12.30 :  Arrive at Paloma office in Halong City and boarding

13.30 : Have lunch while cruising to magnificent Bai Tu Long Bay; Start sailing among famous Islets (Indochina studio, Am Islet…) of Bai Tu Long Bay.

15: 30 :  Visit and explore the Thien Canh Son Cave. After visting the Thien Canh Son Cave, you will enjoy kayaking activities around magnificent karst mountains.

18:00 : Sunset party is served on sundeck.

19.15 : Having dinner  and overnight on board.

( Squid Fishing, Movie Night, Board Games, Massage & Spa services are available )

Overnight on Paloma Cruise

Day 2: BAI TU LONG BAY – CAP LA 

6: 00 : Start your day with Tai Chi  while complimentary tea & coffee are served

7: 00 : Have breakfast

08:30 : Transfer to the Day Boat and start cruising to admire the great beauty of Bai Tu Long Bay.

Kayaking in Cap La Area – Deep into Bai Tu Long Bay, the area is full of the famous hidden lagoons covered by majestic limestone islands and islets with small beaches.

12:30  : BBQ lunch is served on the beach or on boat (depend on the weather or tide levels)

14:00 : After Lunch, you have more time for kayaking around magnificent karst mountains or relaxing on the beach.

16:00 : The vessel cruises back to Paloma Cruise for a second night.

19: 00 : Having dinner on board.

( Squid Fishing, Movie Night, Board Games, Massage & Spa services )

Overnight on Paloma Cruise

Day 3: VONG VIENG FLOATING VILLAGE – HANOI 

06: 00 :  Starting your day with Tai Chi on the Sundeck while complimentary tea & coffee are served.

07.00 :  Have breakfast

07:45 – 09.00 :  Exploring Vung Vieng Fishing Village and short visit the Pearl Farm to learn how natural pearls are grown.

10: 00 : Check out your cabin and enjoy Vietnamese cooking class.

10:30: Enjoy Set Menu for lunch

11.45 :  Arrive at Hon Gai  Harbour. Get on bus or car back to Hanoi.

16:30 : Arrive in Hanoi . Trip ends

Notes:

  • Cruise itinerary and schedule are subject to change due to weather, tide levels and operating conditions. Other excursions may be cancelled due to poor weather. Unused services are not subject to a refund.
  • Meals on board are fusion: Vietnamese, seafood…. Guests should advise any special food preferences, allergies or dietary requirements at least one day before the departure date.
  • Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiry date for all passengers.
  • Port authorities insist on advance registration including full name, gender, date of birth, nationality, and passport number. At check-in a valid passport is required. Port authority may deny boarding if these conditions are incorrect.
  • Please leave your big luggage at your hotel or Paloma office in Hanoi.
  • Bookings on Occasional Events such as Christmas Eve, New Year Eve, Vietnam Tet Holiday are subjected to surcharges based on cruise policy

Children Policy

  • The FOC rate for children under 4 years old is applicable for one children sharing a cabin with two adults (No extra mattress), limited to one child per cabin.
  • Children from 5 -11 years old will be charged 50 % of a Adult and shared cabin with parent.
  • Two children below 12 need to stay in a separate cabin will be charge 75% of the adult price.
  • Children over 12 years old will be charged the same as Adults.

Things to Bring

  • Passport with valid visa
  • Cash in Vietnamese Dong or USD for personal expenses
  • Sun block or insect repellent.
  • Bring something warm to wear [From Dec till March]
  • Please be ready on time for our pick up service at your hotel in Hanoi or at the harbor

Inclusion

  • English Speaking Guide on boat
  • Kayaking on second day.
  • Entrance and Sightseeing fees
  • Overnight on the Luxury Paloma Cruise
  • All meals on board ( 3 lunches, 2 dinners, 2 breakfasts )
  • Cooking demonstration
  • Bamboo boat trip rowed by local people
  • Fishing with local people
  • 2 Sunset parties on sundeck
  • Welcome drink, cold handkerchief
  • 2 bottles of mineral water in rooms
  • Daily fresh fruit
  • Service charge, Insurance on board

Exclusion

  • Compulsary surcharge for Occasional Events: USD 25/adult, USD 15/child. Including Christmas Eve (24th Dec), New Year Eve (31st Dec) and Vietnam Tet Holiday
  • Airfares
  • Visa Arrangements
  • Beverages, Tips, and Personal Expenses
  • All other services not clearly mentioned in Inclusions
  • Round trip shuttle bus transportation

GROUP TOUR  ( 4 Hrs ): HANOI – HALONG BAY –  HANOI

8:00: Our driver and tour guide will pick you up at your hotel.  After 4-hours scenic drive, we arrive at Tuan Chau habour then getting on day boat.

12:00: Refresh yourself with our welcome drink then enjoy a fresh seafood lunch. While cruising through the emerald water passing by the Dog Stone, the burning Incense islet, stop at fishing village for a bamboo boat trip. After that, visit Fighting – Roster rock and the Heavenly Palace ( Thien Cung cave ) – which has opened to the public since 1998 with stalagmites and stalactites.

16.15: Back to Tuan Chau habour and get on bus to Hanoi.

20:00: Arrive in Hanoi. Our tour guide and driver say goodbye to you at your address.

PRIVATE TOUR ( 6 Hrs ):  HANOI – HALONG BAY – AMAZING CAVE – TITOP BEACH – HALONG BAY – HANOI

8:00 :Our car will pick you up at your hotel at 8:00 am. After 4-hours scenic drive, we arrive at Tuan Chau Habour then go on boat.

12:00: Refresh yourself with our welcome cocktail then enjoy a fresh seafood lunch. Along the cruise, you can take beautiful photos of tiny islands dotted with rock arches, sheer cliffs, innumerable white sand beaches and peaceful coves. Like sculpted cartoon characters, these limestone islands have fanciful names: Incense Burner, Stone Dog and Fighting Roster (the symbol of Halong Bay)

13.30 :Visit Amazing Cave- the most biggest and beautiful cave in Halong Bay

14.15 : Have an exciting time swimming in fresh emerald water in the Titop Beach, a white sandy crescent encompassing the small Titop Island.

18.00:  We return to Tuan Chau Habour at 18:00. Get on the car back to Hanoi.

Arrive in Hanoi approximately around 21:30.

Inclusion

  • Private Car or Van To Halong bay
  • English Speaking tour guide or French speaking tour guide
  • Bamboo boat trip
  • Vietnamese Set Lunch of local fresh seafood on boat.
  • Entrance and Sightseeing Fees, Onboard Insurance
  • Private boat cruise ( Applied for private tour )

Exclusion

  • Visa Arrangements
  • Massage Service
  • Beverages
  • All other services not mentioned above
  • Extra for deluxe cruise: Welcome Drink, better lunch, better boat
  • Tips and Personal Expenses

Things to bring & to know

  • Passport with valid visa
  • Cash in Vietnamese Dong / USD for personal expenses
  • Sun block or insect repellent, sport shoes
  • Bring something warm to wear  ( From Dec till March )
  • Please be ready on time for our pick up service
  • Outside beverage has applicable corkage fees

Notes:

  • Itinerary is subject to change upon weather conditions.
  • Cruise itinerary and schedule are subject to change due to weather, tide levels and operating conditions.
  • Swimming, kayaking or snorkeling excursions may be cancelled due to poor weather. Unused services are not subject to a refund.
  • Meals onboard are fusion: Vietnamese, seafood…. Guests should advise any special food preferences, allergies or dietary requirements at least one (1) week prior to the cruise date.
  • Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiry date for all passengers.

Cabins & Rates

  • Max person:
    Adult: 2 - Child: 0 - Infant: 0
  • Cabin Size: 23 m2
  • Bed Size: Double
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Mini bar, Wardrobe, En-suite Bathroom, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer
  • Max person:
    Adult: 3 - Child: 1 - Infant: 0
  • Cabin Size: 27 m2
  • Bed Size: Triple
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Mini bar, Wardrobe, En-suite Bathroom, In-house Telephone, Flower & fruit basket, Complimentary Drinking Water, Safety Equipment and Life Vests, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer
  • Max person:
    Adult: 2 - Child: 1 - Infant: 0
  • Cabin Size: 16 m2
  • Bed Size: Double, Twin
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Mini bar, Wardrobe, En-suite Bathroom, In-house Telephone, Flower & fruit basket, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer
  • Max person:
    Adult: 2 - Child: 1 - Infant: 0
  • Cabin Size: 14 m2
  • Bed Size: Double, Twin
  • Extra Beds Available:
Cabin Amenities
Shower, LED TV, Toilet, Mini bar, Wardrobe, En-suite Bathroom, In-house Telephone, Flower & fruit basket, Complimentary Drinking Water, Safety Equipment and Life Vests, Individual controller air-conditioning, Air - Conditioner, Table and chair, Lamp, Life jacket, Smoke detector and fire extinguisher, Emergency hammer

Customer Reviews

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  • Please choose your favourite tour, please fill the require necessary information in the details form, click BOOKING NOW to submit your booking (the final step)
  • Please check your email/phone number carefully before submit the booking so we can easier contact with you to confirm the booking. After your booking you will received an automatic email from us, our sale team will contact you within 24 hours. After the discussion, we will send you your invoice & booking confirmation details so that you can easier control your trip.

  • After receiving your final confirmation for your cruise booking, you should deposit for us the amount base on our request. It will be confirmed in your email. When we receive your deposit, we will go ahead to reserve your cruise trip. If  your chosen cruise almost unavailable/sold out, we will advise you the other option and inform you the new price.
  • Your booking will be just certainly confirmed when we send you the email confirmation with your deposit.
  • In case you no longer want to go ahead with the booking, we will refund fully your transfer(you will paid the fee for transfer).

  • Please deposit 70% of your cruise booking, the rest will pay for us at our main office in Hue City or pay by visa online. Both of link for payments will attached in your email confirmation

Notice: All the fee for your transfer will be paid by you, if you have any other request for payment, please update us, we will consider and update to you.

Depend on your time of cancellation, we charge you the specific fees as follows:

  • If your cancellation more than 15 days prior to the departure date: Free of charge
  • If your cancellation from 15 days to 4 days prior to the departure date: 55% of total booking
  • If your cancellation less than 3 days prior to the departure date: 100% of total booking

If the cancellation is informed by Ha Long Bay Management, depend on the time of the announcement, the cancellation policies will be:

  • Before departure from Ha Noi to Ha Long Bay: 100% refund
  • During the trip (with some serviced used such as transfer, meals…): we just charged the services used, the rest will be refunded, we will inform you the details by email.
  • With any other support, please contact us directly, we are always ready to support you.

  • Free of charge for one child under 5 years travelling with 2 adults, sharing bed. For each cabin just maximum 1 child only.
  • Surcharge 50% of adults rate for the child from 5 to 12 years, sharing bed and limited 1 child per cabin
  • Surcharge 75% of the full cabin for 2 the child below 12 year sharing a private cabin
  • For the child than 12 years will pay the full cabin rate

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